Live answering and messaging

Virtual Office Answering ServiceNo matter what your call management requirements are, chances are we’ve got a service to suit you!

We’re your professional live answering and messaging reception service. We’re there when you need us and we’re multi-award winning so you know your business is in good hands. We can take all your calls, your overflow calls or your after hours calls – the choice is yours.

When you become a client of Immediate Reception the first thing we’ll do is get a good understanding of your business and agree on how you would like your calls to be managed. There are options on message delivery such as sms, email calls transferred or a combination, to ensure the best communication method to suit you.

  • Calls are answered in your business name.
  • Calls may be directed/screened by your staff members name or department.
  • With each person or department we will follow your protocols to manage your calls.
  • A message emailed may also be cc’d to others of your choice e.g to a Sales Representative and the Sales Manager.
  • We can answer your “frequently asked questions” on your behalf.
  • We’re polite, friendly because people like to deal with people.