Building Bigger Business, Call by call.

You’re a business on the move so you don’t really need an office – but you do need more than an answering service.

Someone who will act professionally and who can take a message, make a booking, take an order, check that your staff are safe or monitor your alarms.

Someone who’ll be there 24/7 assisting you in Australia, all day, everyday.

“Best Live Answering Service NSW 2019” by the Australian Enterprise Awards

Our Services

Staff Safety

Staff Safety

Workplace Health and Safety standards are important for any business and their employees. If you have staff who work in isolated or remote areas or who work night shifts we …

Diary Management

Diary Management

We are highly experienced in some of the worlds most popular Diary Management software tools available. We offer: Friendly staff to answer questions and make or reschedule an appointment. The …

Live answering

Live answering

Whether your business is large or small or you need full time, part time or even an occasional receptionist, we’ll have a Multi Award Winning Virtual Receptionist Service to suit …

Emergency Response

Emergency Response

Your emergency call needs are our priority. We’re trained to get it right the first time! Rest assured, if there is an urgent call, you need to know the phone …

Taxi Dispatching

Taxi Dispatching

It’s our flexibility to use any dispatch system that gives you the greatest advantage. We can take your calls to dispatch your taxis 24/7 or on a part time basis.   …

Live Chat

Live Chat

We now offer LiveChat services for our client new and existing. We are able to use existing account or you can create new accounts just for us. We can use …

Our Experience

120,000 +
Calls Taken
25 +
Years in operation
30 +
Staff Members

Ready to see how we can help your business reach the next level?

Call Now

Testimonials

Holiday Letting Company

I’d just like to say “thank you” to you and your team. Last night you received a very complex booking call and handled it in a very pleasant and professional manner. Our client was exceptionally happy, good work.

Osteopathy Practitioner

Thank You!

Immediate Reception, I’d be lost without you.

Mining Company WA

We’ve used Immediate Reception for the past 5 years to conduct staff welfare checks on our staff. Our staff are to call in at a designated time to report their safety. The Immediate Reception team have always followed up with calls to ensure staff are safe and well. It gives us peace of mind that an organisation with such diligence and accuracy are monitoring our staff. Thank you.

Get a Quote

It would be our pleasure to help you enhance your customer service. Please contact us for a quote.



NSW, Australia
(02) 6626 6999
office@virtualoffice.net.au