What sort of businesses can use Virtual Office?

Immediate Reception Virtual Office services are suitable for any business that need extra office support but doesn’t want the hassle of recruiting dedicated staff. If you need calls answered and …

How easy is it to get started?

It’s simple to get started! Just complete our start up package, send it back and we’ll issue your unique number that you can divert your phone to. We’ll program our …

How Will I Receive My Messages?

We can send your messages to you by SMS and/or email once we have completed the call. Or, for urgent calls or VIP customers we will call you, announce the …

How are 24/7 operations handled?

We are a completely Australian Reception Centre. All of our staff come to our office when rostered on. We are small enough to avoid the “call centre” impressions but big …

How are calls answered?

We answer calls in the name of your business according to your preferred wording. For example “welcome to …. this is Barbara speaking, how may I help you?” Or “Congratulations, …