Once you’re set up, simply divert your advertised line to the number we allocate to you by following these easy steps: 1. Lift the handset of your phone (or if you have a PABX, select the line you want to divert.) 2. Dial *21, followed by the number we allocated, then # You will hear a voice recording, saying your call forwarding is activated. To turn off your diversion for all calls, just dial #21#